Thank you for choosing Elijahhome LLC! To ensure your satisfaction with your purchase, we offer flexible refund terms. Below is our refund policy:
Refund Period:
You can request a refund within 14 days of receiving your order. Please ensure that the item you wish to return is unused and in its original packaging.
Refund Conditions:
The item must be unused, undamaged, and include all original tags, packaging, and accessories.
Special promotional items, customized products, and clearance items are not eligible for refunds. Please carefully review the relevant descriptions before purchasing.
Return Process:
Before submitting a refund request, please contact our customer service team and explain the reason for the return.
If your request is approved, you will receive the return address and relevant information.
Please carefully package the item and ship it back to the designated address. You are responsible for the return shipping costs, unless the item is defective.
Refund Processing:
Once we receive the returned item and verify its condition, the refund will be processed within 3-5 business days, and the funds will be returned to your original payment account.
The processing time for refunds may vary depending on your bank or payment platform.
Customer Support:
If you have any questions about our refund policy or process, please feel to contact our customer service team. We are happy to assist you.
Return Address: 307 Bolin Forest Dr, Carrboro, NC 27510
We are committed to providing you with high-quality products and excellent service. Thank you for your understanding and support!