1. Shipping Methods
    We offer various shipping methods to ensure your order is delivered safely and on time. Available shipping methods include:
    FedEx, UPS, USPS, etc.
  2. Shipping Costs
    Shipping costs vary depending on the total order amount, shipping method, and delivery address. The specific cost will be displayed at checkout and confirmed by the customer.
  3. Processing Time
    All orders will be processed and shipped within 2 business days after payment confirmation. Processing time may be delayed due to holidays or promotional events.
  4. Shipping Time
    Shipping time depends on the chosen shipping method and destination. Generally:
    Domestic orders: Shipment will be arranged within 2 business days – estimated delivery time is 3-7 business days.
  5. Delivery Confirmation
    Once your order is shipped, we will send a confirmation email containing the tracking number and shipping carrier information. You can use the tracking number to track your order status in real-time on the shipping company’s website.
  6. Damage and Loss
    We are responsible for ensuring the safety of goods during transportation. If the goods you receive are damaged during transit, or if you do not receive your goods within the estimated delivery time, please contact our customer service team immediately. We will assist you with damage claims or reshipping the goods.
  7. Address Information
    Please ensure you provide accurate delivery address information, including recipient name, contact number, detailed address, and postal code. We will not be responsible for delays or losses caused by incorrect or incomplete addresses.
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